Contact us
We’re here to assist you! Whether you need support, have a marketing inquiry, or wish to explore partnership opportunities, you can easily reach the relevant team. Let’s connect.
Office Hours: Sunday to Thursday, 9:00 AM - 6:00 PM and half-day on Friday 9:00 AM - 12:00 PM (Gulf Standard Time) - Time zone in United Arab Emirates (GMT+4).
Follow us
General Inquiries
For any questions or general information about our services, feel free to reach out to us. We’ll get back to you as soon as possible.
Customer Support
Need help with your PaySocial account or have technical issues? Our support team is available to assist you.
Marketing Team
Interested in promoting our services or collaborating with our marketing department? Contact us for marketing and promotional inquiries.
Sales Team
Looking for a tailored solution or information on our offerings? Reach out to our sales team for any product-related questions.
Human Resources
Interested in joining our team? If you’re passionate about fintech and want to be part of a dynamic environment, get in touch with our HR team.
Compliance Team
For any compliance-related questions, including regulatory requirements and legal matters, our compliance team is here to help.
Public Relations Team
For media inquiries, interviews, or press releases, contact our PR team to connect with us.
Research and Development
If you have ideas for collaboration or want to learn more about our innovation initiatives, feel free to reach out to our R&D team.
Partnership Opportunities
We’re always looking to build meaningful partnerships. For business development or partnership inquiries, connect with our team.
General Inquiries
For any questions or general information about our services, feel free to reach out to us. We’ll get back to you as soon as possible.
Chainbased Frequently Asked Questions (FAQ)
Welcome to the Chainbased FAQ! Here, we’ve compiled answers to common questions to help you navigate the platform and make the most of its features. From supported wallets to tier benefits, security measures, and cross-chain capabilities, this FAQ provides a quick and easy reference to ensure a smooth and rewarding experience with Chainbased. Explore answers to our most frequently asked questions below and unlock the full potential of cross-chain liquidity.
Which wallets are supported?
Chainbased Pay supports a variety of wallets, including MetaMask, Trust Wallet, and Ledger devices.
Is Chainbased Pay secure?
Yes, it employs advanced security measures, including encryption, multi-signature transactions, and regular audits.
Can I earn rewards through staking on Chainbased?
Yes, users can stake and earn rewards in $BASD tokens, with additional benefits available depending on the user’s tier level.
What are the transaction fees?
Fees vary based on the networks involved and current congestion but are optimized to remain competitive.
How long do transactions take?
Transaction times depend on the networks used but are generally processed within minutes due to optimized protocols.
How does Chainbased ensure cross-chain interoperability?
Chainbased leverages Swing’s Cross-Chain Interoperability Protocol (CCIP) to facilitate seamless and secure cross-chain transactions across multiple networks.
Can businesses integrate Chainbased for cross-chain liquidity?
Yes, Chainbased offers tools and APIs for businesses and projects to integrate cross-chain liquidity and expand their DeFi reach. We plan to release the API for public soon.
What is Chainbased’s slippage fee reduction, and who benefits?
Chainbased offers slippage fee reductions to users based on their tier. This feature helps users save on transaction costs, with top-tier users enjoying the maximum reduction.
What is Chainbased’s cashback program?
Chainbased offers cashback based on transaction volume, credited in USDC. The cashback rate increases with tier levels, rewarding frequent and high-volume users.
Does Chainbased offer a zero-fee option for native transactions?
Yes, users in eligible tiers can enjoy zero native fees on certain transactions, enhancing cost efficiency for frequent users.
How can I participate in Chainbased’s ecosystem airdrops?
Users across different tiers have chances to receive airdrops. Admiral-tier users, however, have guaranteed participation, providing exclusive access to rewards and benefits.
How do I move up tiers on Chainbased?
Users can advance tiers by accumulating $BASD through transactions, staking, and participation in platform activities.
Are there limits on the number of networks I can access?
Access to networks varies by tier. The higher your tier, the more networks, bridges, and DeFi protocols you can connect to, with top tiers unlocking full platform access.
Is Chainbased suitable for both new and experienced DeFi users?
Absolutely! Chainbased is designed with a user-friendly interface and offers features for both beginners and advanced users, allowing everyone to benefit from cross-chain liquidity solutions.
Join the Future of Blockchain Innovation
Chainbased is more than a platform—it’s a movement to empower developers and revolutionize the blockchain ecosystem. By listing your token on Chainbased, you’re not just launching a project; you’re joining a global community of innovators who believe in fairness, accessibility, and growth.